Refund Policy

Last updated: June 2, 2026

This Refund Policy applies to PayBee Pro subscriptions purchased through the PayBee Android application. Please read this policy carefully before subscribing to PayBee Pro.

PayBee Pro Subscription Refund Policy

PayBee Pro is a premium monthly subscription that unlocks advanced features including unlimited voice alerts, staff device support, advanced analytics, priority updates, and access to all premium features. A 24-hour free trial is included for new subscribers.

During the free trial period, you will not be charged. If you cancel before the trial ends, no payment will be processed. If you do not cancel before the trial period expires, your subscription will automatically convert to a paid subscription at ₹49 per month.

General Rule

All purchases of PayBee Pro subscriptions are processed through Google Play Billing. Sharma Tech Labs does not directly process payments or handle billing transactions.

As a result, refund requests for PayBee Pro subscriptions are governed by Google Play's refund policies and terms of service. We do not have the ability to issue refunds directly, as all payment processing is managed by Google.

Google Play Refund Process

Users may request refunds through Google Play where applicable, in accordance with Google Play's refund policy. Generally, Google Play may offer refunds under the following circumstances:

  • Within 48 hours of an initial subscription purchase (subject to Google Play policies)
  • If there was an unauthorized or accidental purchase
  • If the App has a technical issue that prevents its use and we are unable to resolve it
  • As otherwise permitted under Google Play's terms and applicable consumer protection laws

How to Request a Refund Through Google Play

To request a refund for a PayBee Pro subscription, follow these steps:

  • Open the Google Play Store app on your Android device
  • Tap your profile icon and select "Payments & subscriptions"
  • Tap "Budget & history" or "Subscriptions"
  • Find the PayBee Pro subscription and select "Request a refund" or contact Google Play support
  • Alternatively, visit Google Play Help — Request a refund

Subscription Cancellation

You may cancel your PayBee Pro subscription at any time through your Google Play account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to PayBee Pro features until the end of the paid period.

Please note that cancelling a subscription is not the same as requesting a refund. Cancellation stops future charges but does not refund amounts already paid unless approved by Google Play under their refund policy.

Free Trial

New PayBee Pro subscribers receive a 24-hour free trial. To avoid being charged, you must cancel your subscription before the trial period ends. You can cancel at any time during the trial through Google Play subscription settings without incurring any charges.

Exceptions and Special Circumstances

If you experience a technical issue with PayBee Pro that prevents you from using paid features, please contact our support team first. We will make reasonable efforts to resolve the issue promptly. If we are unable to resolve a verified technical problem, we may assist you in initiating a refund request with Google Play.

Contact

If you have questions about this Refund Policy or need assistance with your PayBee Pro subscription, please contact us:

Sharma Tech Labs
Email: sharmatechlabs@gmail.com

When contacting us about a refund, please include your Google Play order ID, the email associated with your Google account, and a description of your request. We will respond within 2–3 business days.